By accessing and using the services of sociaminds.com, you agree to be bound by the Terms and Conditions outlined below. Please read them carefully before using our services.

1. Definitions

• Sociaminds: Refers to the owner, operator, and the entire team behind the website sociaminds.com.
• User: Any individual or entity who accesses, registers, or utilizes the services provided on sociaminds.com.
• Service: Include but are not limited to social media buzzer services, comment services, and paid audience services offered by Sociaminds.

2. Scope of Services

• Social Media Buzzer Services : This service is used to disseminate content and campaigns through buzzer accounts on various social media platforms. Activities may include information distribution, brand promotion, or viral campaigns aimed at increasing reach and visibility.
• Comment Services : This service provides customized comments to increase engagement on the user's social media content. The comments are designed to support algorithmic interaction and enhance social credibility organically.
• Paid Audience Services (Premium) : This premium service is intended to boost live broadcast (live streaming) appearances across various platforms by providing professional viewers to visually support your live content.

3. General Terms of Use

• Users must provide honest, accurate, and complete information when using our services.
• Users are fully responsible for the content they wish to promote, including its legality and compliance with applicable laws.
• It is strictly prohibited to use our services for purposes such as:
  • Fraud, defamation, hate speech, racial or religious provocation, pornography, or any other illegal content.
  • Violations of third-party platform policies (e.g., TikTok, Instagram, YouTube, etc.).

4. Payment and Refund

• All payments must be made in advance according to the agreed service pricing.
• No refunds will be issued unless an error occurs on the part of Sociaminds in delivering the service.
• Premium services (such as Paid Audience Services) have different pricing and specific terms, which will be communicated directly to the user.

5. Confidentiality and Privacy

• Sociaminds is committed to maintaining the confidentiality of user identity, except when disclosure is required by applicable law.
• We do not share users’ personal data with third parties without prior consent.

6. Limitation of Liability

• Sociaminds does not take responsibility for any legal consequences arising from the content or campaigns promoted by the user.
• We do not guarantee specific increases in followers, sales, or popularity as a result of using our services.
• Sociaminds is not liable if user accounts are restricted, blocked, or suspended by social media platforms due to violations of their policies.

7. Changes to Services

Sociaminds reserves the right to modify, add, or discontinue any services at any time without prior notice. Users are encouraged to regularly check for updates on this page to stay informed about any changes.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Indonesia.

9. Contacts

If you have any questions or concerns about these Terms and Conditions, please contact us using the information provided on the contact page.